Sunday 5 September 2021

{100% fixed} an error occurred while trying to rate the website using the webfiltering service.

Web filter violation-Allow Websites when a rating error occurs

All FortiGuard servers failed to respond,FortiGuard Web Filter services are not reachable,web filter service error: invalid license windows 10,Web filter violation,Allow Websites when a rating error occurs,FortiGuard is enabled in the protection profile but the FortiGuard service is not enabled,FortiGate Web Filter process,Unable to connect to FortiGuard servers,FortiGate Web filter missing,Fortigate not showing block page
,FortiGuard web filtering web page blocked
,Web page blocked Fortiguard how to unblock

All FortiGuard servers failed to respond,FortiGuard Web Filter services are not reachable,web filter service error: invalid license windows 10,Web filter violation,Allow Websites when a rating error occurs,FortiGuard is enabled in the protection profile but the FortiGuard service is not enabled,FortiGate Web Filter process,Unable to connect to FortiGuard servers,FortiGate Web filter missing,Fortigate not showing block page ,FortiGuard web filtering web page blocked ,Web page blocked Fortiguard how to unblock


rating error happens, and can permit the filtering unit to use the filtering internet Filtering info that it's keep on the unit to rate the net web site.

This is applicable although the your internet Filtering license has expired  however it'll not permit access to the most recent update from the net filtering service.

Go to Security Profiles -> internet Filter, choose the Profile to use, beneath 'Rating Options' modify 'Allow Websites once a Rating Error Occurs'.


This article provides basic recommendation and steps to follow to resolve Fortiguard service issue.

An error might occur whereas aquatics web site in your browser which ends up within the user seeing a “Web Page Blocked” message once accessing the net.


This error may be caused by:-


☑️Website not obtaining rating of the FortiGuard internet Filtering feature service.

☑️Fortigurad communication port might not approachable.

☑️Need to check Web Filtering license expiration.


Proposed answer (solutions) 


This answer can work those environment here for FortiOS v5.3 and v5.5

FortiGuard internet filtering may be a subscription service.  If the subscription has expired  FortiGuard internet filtering can stop functioning and effectively provides a rating error for each web site accessed.


Step 1 :first of all Check the fortigurad service license.


All FortiGuard servers failed to respond,FortiGuard Web Filter services are not reachable,web filter service error: invalid license windows 10,Web filter violation,Allow Websites when a rating error occurs,FortiGuard is enabled in the protection profile but the FortiGuard service is not enabled,FortiGate Web Filter process,Unable to connect to FortiGuard servers,FortiGate Web filter missing,Fortigate not showing block page ,FortiGuard web filtering web page blocked ,Web page blocked Fortiguard how to unblock


Step 2


In second steps you must be follow the following sequence {{ to Security Profiles > internet Filter >Choose the Profile to use >  Rating choices > }} enables ‘Allow Websites once a Rating Error Occurs’ thats it. 


All FortiGuard servers failed to respond,FortiGuard Web Filter services are not reachable,web filter service error: invalid license windows 10,Web filter violation,Allow Websites when a rating error occurs,FortiGuard is enabled in the protection profile but the FortiGuard service is not enabled,FortiGate Web Filter process,Unable to connect to FortiGuard servers,FortiGate Web filter missing,Fortigate not showing block page ,FortiGuard web filtering web page blocked ,Web page blocked Fortiguard how to unblock


Step 3


Once this can be done check the FortiGuard filtering once more.

The port that FortiGuard services use to speak may be modified from GUI. dynamic  this here is additionally a fast check to envision if that had been the matter. probably blocked by ISP.

This port may be either fifty three or 8888.  System > Maintenance > FortiGuard webfiltering menu


All FortiGuard servers failed to respond,FortiGuard Web Filter services are not reachable,web filter service error: invalid license windows 10,Web filter violation,Allow Websites when a rating error occurs,FortiGuard is enabled in the protection profile but the FortiGuard service is not enabled,FortiGate Web Filter process,Unable to connect to FortiGuard servers,FortiGate Web filter missing,Fortigate not showing block page ,FortiGuard web filtering web page blocked ,Web page blocked Fortiguard how to unblock


Need to checks on compliance for port fifty three and can block non-DNS commonplace traffic.

There is some web service supplier might block port 8888 attributable to because it may be a nonstandard port count.

Check with the net service provider to make sure there's completely no port block occurring.

Still if drawback is persist to alter post choice to use alternate port 8888 to fortiguard services area unit approachable via ports fifty three and 8888


EmoticonEmoticon