CC-458 is a form that you can use to apply for the disability tax credit (DTC) if you are a Canadian resident with a severe and prolonged impairment in physical or mental functions. The form consists of two parts: Part A and Part B. Part A is for you to complete and Part B is for your medical practitioner to certify your eligibility for the DTC¹.
The Canada Revenue Agency (CRA) is the federal agency that administers tax laws and benefits for the Government of Canada and for most provinces and territories. The CRA also oversees various social and economic programs and services, such as the Canada child benefit, the goods and services tax/harmonized sales tax credit, and the Canada emergency response benefit².
If you are looking for information on how to file your CC-458 form electronically, you can refer to the Chapter 2 EFILE Error Messages for 2023 on the Canada.ca website². This chapter explains the reason and/or the action required for the various error codes you might see when you transmit your T3 EFILE records. It also provides the contact information for the EFILE Helpdesk in your tax centre for assistance.
Reason behind cc-458 cra error?
There could be various reasons behind the CC-458 CRA error, depending on the stage of validation and the type of error code. Some possible causes are:
✅- The format of the CC-458 form is incorrect or incomplete. For example, some fields may be missing, invalid, or out of range. You should check the form for any errors and correct them before retransmitting it. You can refer to the Chapter 2 EFILE Error Messages for 2022 on the Canada.ca website¹ for more information on how to fix the format and error detection error codes.
✅- The identification information of the CC-458 form does not match the CRA records. For example, the trust account number, the name of the trustee, or the date of death may be different from what the CRA has on file. You should verify the identification information with the CRA and update it if necessary before retransmitting the form. You can refer to the Chapter 2 EFILE Error Messages for 2022 on the Canada.ca website² for more information on how to fix the identification error codes.
✅- The transfer service between the CRA and Service Canada is not available at the time of transmission. This could happen due to technical issues or high volume of requests. You should try to retransmit the form later when the service is restored. You can also check the Reddit forum³ for other users who may have encountered the same problem and see if they have any solutions or suggestions.
Step to fix cc-458 cra error code permanently?
To fix the CC-458 CRA error code, you need to follow these steps:
🟢- In the EFILE Log, select the transmission containing an error. In the lower pane of the EFILE Log, review the error code¹.
🟢- Display the return requiring correction. Make the necessary corrections requested by the tax authorities. Check that the document is eligible for EFILE¹.
🟢- Verify the identification information of the CC-458 form with the CRA and update it if necessary before retransmitting the form. You can refer to the Chapter 2 EFILE Error Messages for 2022 on the Canada.ca website³ for more information on how to fix the identification error codes.
🟢- If the error persists, contact the EFILE Helpdesk in your tax centre for assistance. You can find the contact information in the Chapter 2 EFILE Error Messages for 2022 on the Canada.ca website³. Have all the relevant information concerning the applicable error code available when you call.
How to contact technical support team of cra?
To contact the CC-458 CRA customer care, you have a few options depending on the nature of your inquiry and the type of service you need. Here are some of them:
🟢- If you need to speak to a client service representative about your CC-458 form or any other T3 EFILE related issues, you can call the EFILE Helpdesk in your tax centre for assistance. The EFILE Helpdesk phone numbers are for the exclusive use of T3 EFILE preparers and transmitters and must not be provided to individual taxpayers. You can find the contact information in the Chapter 2 EFILE Error Messages for 2022 on the Canada.ca website².
🟢- If you need general information about your business taxes, such as filing deadlines, payment options, account balances, or tax forms, you can use the CRA's online services for businesses, such as My Business Account, Represent a Client, or the CRA BizApp. These services are secure, convenient, and available 24/7. You can also sign up for email notifications to get updates on your tax matters. For more information, visit the CRA's online services for businesses page³.
🟢- If you need to update your business information, such as your address, phone number, or banking information, you can do so online using the Change my business address service or the Direct deposit service. You can also use the CRA's automated phone service at 1-800-959-5525 to change your address or request a remittance voucher. For more information, visit the CRA's change your business address page or the direct deposit page.
🟢- If you need to report a technical problem with the CRA's online services, such as login issues, error messages, or system outages, you can use the Report a problem with the CRA's online services form. You can also call the Individual tax enquiries line at 1-800-959-8281 or the Business enquiries line at 1-800-959-5525 for assistance. For more information, visit the CRA's technical help page.
Background of cc-458 error code?
🟢- [Chapter 2 EFILE Error Messages for 2017 to 2022 - Canada.ca](^1^): This is a publication from the CRA that explains how to correct records that are not accepted due to error conditions when electronically filing income tax and benefit returns. It includes a list of error codes and their meanings, such as error code 458, which means "There is an entry on line 66848 but the CRA’s records do not indicate there was an entry on line 66848 on your client’s return for the first prior year. Please delete line 66848. Line 66850 indicates there are reserves from at least two dispositions and it is greater than line 66883."¹
🟢- [Chapter 2 EFILE Error Messages for 2022 - Canada.ca](^2^): This is another publication from the CRA that explains how to correct records that are not accepted due to error conditions when electronically filing T3 returns for trusts. It also includes a list of error codes and their meanings, such as error code 458, which means "The trust account number is missing or invalid."²
🟢- [IT458R2 ARCHIVED - Canadian-Controlled Private Corporation](^3^): This is an archived publication from the CRA that provides information on the definition and tax treatment of a Canadian controlled private corporation (CCPC). It explains the criteria for a corporation to qualify as a CCPC, the benefits and incentives available to a CCPC, and the rules for determining the taxable income and tax payable of a CCPC.³
I hope this helps you find what you are looking for. If you have any other questions, please feel free to ask. 😊.
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